Terms & Conditions

Effective Date: 09th October 2023

1. Introduction

Welcome to Anchorstone Software Solutions Pvt. Ltd. (“Company”, “we”, “our”, or “us”). These Terms and Conditions ("Terms") govern your access and use of our software-as-a-service (SaaS) products, services, and platforms (collectively, the “Services”) provided via our website or any other platforms we own or operate.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Services.

2. Scope of Services

Our Services include multiple SaaS products, each offering distinct features and functionalities. These products are provided either on a subscription basis or as specified at the time of purchase.

The specific terms related to each product, including pricing, billing cycles, and service descriptions, are outlined on the respective product pages or order forms. Your use of any product is subject to both these Terms and any additional terms provided during the purchase or subscription process.

3. Account Registration

To use certain features of our Services, you must register for an account. You agree to provide accurate, complete, and current information during the registration process and to keep your account information up to date.

You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for any activity that occurs under your account. Please notify us immediately if you suspect any unauthorized use of your account.

4. Subscription and Payment

Some of our Services are provided on a subscription basis. By subscribing, you agree to pay the fees associated with the subscription plan you choose. These fees, billing cycles, and payment methods are described on the applicable product pages.

All payments are non-refundable unless otherwise specified in writing. If you fail to make timely payments, we reserve the right to suspend or terminate your access to the Services.

4a. Online Payments

Some of our products accept online payment using reliable and popular payment gateways like Google Pay, Razor Pay and PayU. By subscribing to such products, you agree to pay the charges/amount as applicable in the said product linked to your account/subscription through these gateways along with the applicable fees (if any).

Subscribers specifically to our AppSociety product should go through the Terms and Conditions outlined on this page.

5. License and Use of Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes. You may not resell, sublicense, or transfer the Services to any third party without our express written permission.

You agree not to:

  • Use the Services in any unlawful manner or for any unlawful purpose.
  • Attempt to reverse-engineer, decompile, or disassemble the software provided by the Services.
  • Use automated systems, such as bots, to access the Services.
  • Interfere with or disrupt the integrity or performance of the Services.

6. Intellectual Property

All intellectual property rights, including trademarks, service marks, and copyrighted materials, in the Services are owned by Anchorstone Software Solutions Pvt. Ltd. or our licensors. These rights are protected by international copyright, trademark, and other intellectual property laws.

Nothing in these Terms gives you the right to use any of our intellectual property, including but not limited to our software, trademarks, logos, or proprietary designs, without our express written consent.

7. Data Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Services, you agree to the collection and use of your data as outlined in the Privacy Policy.

8. Service Availability and Modifications

We strive to keep the Services available 24/7 but cannot guarantee uninterrupted or error-free service. We may suspend, limit, or modify the Services from time to time to perform maintenance or updates, for security reasons, or to improve the Services.

We reserve the right to discontinue any Service or any feature of the Service at any time, with or without notice.

9. Termination

We reserve the right to suspend or terminate your access to the Services at any time for any reason, including but not limited to your violation of these Terms or non-payment of fees.

Upon termination, all licenses granted to you under these Terms will immediately cease, and you must stop using the Services.

10. Limitation of Liability

To the maximum extent permitted by law, Anchorstone Software Solutions Pvt. Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of your use of the Services.

In no event shall our total liability to you for all claims exceed the amount you paid for the Services as per the last bill amount or prorated to last 3 months whichever is less.

11. Indemnification

You agree to indemnify and hold Anchorstone Software Solutions Pvt. Ltd., its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and we will notify you of any significant updates. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be resolved through binding arbitration or in the courts of Navi Mumbai, Maharashtra, India, unless otherwise required by applicable law.

14. Contact Information

If you have any questions or concerns about these Terms or our Services, please contact us at:

Anchorstone Software Solutions Pvt. Ltd.
Regd. Office: B/604. Trimbak Towers, Plot 86, Sector 15, CBD Belapur, Navi Mumbai, Maharashtra 400614, India
Email: sales@anchorstonesolutions.com
Phone: +91 73040 82194